Warranty
RELIABILITY… IT’S THE FOUNDATION OF RAM JACK
Reliability. When you’re looking for a company to repair your foundation, reliability is what matters. Reliability of the company, reliability of the repair, and reliability of the warranty. Over 40 years of experience has perfected Ram Jack products to meet or exceed code requirements for commercial and residential applications. In fact, ICC Evaluation Services, Inc. (ICC-ES) has confirmed specific Ram Jack foundation products comply with the provisions in their AC-10 code.
Your warranty is backed by the strength of your local participating Ram Jack company and, when registered, backed by the Ram Jack Dealers Association National Limited Warranty Trust. This Ram Jack Dealers Association National Limited Warranty Trust allows Ram Jack customers to have access to warranty repairs, if they should arise, regardless of the status of your installing Ram Jack dealer.
Many companies offer a warranty… but what happens to that warranty if the company is out of business, is sold or the owner retires? If the company or franchise no longer exists, you have no one to call in the event there is a warranty issue. The National Limited Warranty Trust allows you to rely on Ram Jack for the life of your installing dealers warranty.
Ram Jack Foundation Solutions has been a pioneer in the foundation repair industry since 1968. This unique National Limited Warranty Trust was developed by the Ram Jack Dealers Association to extend the confidence we have in our product to you.
FREQUENTLY ASKED QUESTIONS
Q. What is the Ram Jack Dealers Association National Limited Warranty Trust?
A. The installing participating Ram Jack Dealer backs every qualifying installation with a Transferable Limited Warranty. The National Limited Warranty Trust is a separate warranty to assure our customers of warranty coverage in the event that the installing Ram Jack dealer in not available to fulfill their obligation should the need for future adjustments or warranty claims occur.
Q. Why do this? Are you afraid you are going to go out of business?
A. No. Ram Jack has been in business for over 40 years and we have never been more financially secure than we are now. This Ram Jack Dealers Association National Limited Warranty Trust was developed to offer additional guaranteed security and protection for our customers.
Q. What is required to receive coverage in the National Limited Warranty Trust?
A. Once a job is completed by a certified participating Ram Jack dealer, you will receive information on how to enroll.
Q. Who is eligible for the National Limited Warranty Trust?
A. All customers who have received a Ram Jack Foundation Repair installation from a participating Ram Jack dealer are eligible. All jobs must be fully completed and paid in full before enrollment in the National Limited Warranty Trust.
Q. How long has this National Limited Warranty Trust been in place?
A. Ram Jack developed this cutting-edge program in March of 2009 in order to offer a superior level of guaranteed protection for all Ram Jack customers nationwide.
Q. Who underwrites the trust fund?
A. The Ram Jack Dealers Association, LLC.
Q. How important is a National Limited Warranty Trust?
A. A warranty from a company who is out of business is worthless. Many variables arise that cause businesses to close. Retirement, unexpected death, the sale of the business, etc. This National Limited Warranty Trust allows money to be set aside for the exclusive purpose of warranty repair and service. It guarantees you will always have access to warranty service should the need arise.
Q. Don’t other companies have warranties like this?
A. Great question. Make sure you ask it. It’s very easy to offer a warranty but it is very rare for companies to back up warranties with guaranteed, secured funds. Protect yourself and make sure you are dealing with a reliable company that really guarantees their work.
Q. How do I initiate a claim?
A. Questions or claim information is to be referred to the Ram Jack Dealers Association National Limited Warranty Trust. You will receive full contact information and instructions on how to initiate a claim, if necessary, once you are enrolled.
Q. Do I use the National Limited Warranty Trust if my servicing Ram Jack dealer is still in business?
A. No. All warranty issues need to be referred to the Ram Jack dealer that completed the initial work. If that dealer is no longer available to fulfill that obligation, you would then contact the Ram Jack Dealers Association National Limited Warranty Trust.