More Than A Sale: A Ram Jack Story
Ram Jack is dedicated to finding the right solutions to our customers' problems, even if that means we don't get the job. That's just one of the things that set us apart from the competition. Check out this customer's story:
“I initially contacted Ram Jack as I was familiar with your company from a few years ago at Les Chateaux, where our entire condo community used Ram Jack to level our homes. We were all very satisfied then, so I called your company as the first choice.
A Ram Jack foundation repair expert came to an appointment at my home located in San Antonio. He arrived on time and was very professional. After a few quick questions, he informed me that my home was in fact not one that Ram Jack could do a lift on. He explained very clearly why, which I understood. He also took the time to go under my home and assess for me the current situation, took readings, and explained to me what he felt was taking place on my foundation. Even knowing that it was not a sale or contract for him, Larry took the time to leave me in an educated position to contact a few other companies and see what was needed. His expertise help allowed me to call three other companies, all very different in their respective services. Without his time and help, I very well could have been taken advantage of.
I hope that Larry is recognized and appreciated as much from Ram Jack as I have just praised him. With employees like him, you will surely stay at the top of the industry. This story has already been shared with several and surely will be one you needed to hear. It is not often these days that I experience this type of service. I believe in the importance of giving credit when due. Your company is blessed to have such a high integrity representative as Larry K.