Lifetime Transferable Warranty
NATIONAL LIMITED WARRANTY TRUST
Reliability…It’s the Foundation of Ram Jack
When you’re looking for a company to repair your foundation, reliability is what matters – reliability of the company, reliability of the repair, and reliability of the warranty. Over 40 years of experience has perfected Ram Jack products to meet or exceed code requirements for commercial and residential applications. In fact, Ram Jack is the first piling manufacturer to receive their International Code Council Evaluation Service Report (ESR-1854) for helical and push piers.
Your warranty is backed by your installing dealer and, when registered, backed by the Ram Jack Dealers’ Association National Limited Warranty Trust. The Ram Jack Dealers’ Association National Limited Warranty Trust allows Ram Jack customers to have access to warranty repairs, if they should arise, regardless of the status of their installing dealer.
Many companies offer a warranty… but what happens to that warranty if the company is out of business, is sold, or the owner retires? If the company no longer exists you have no one to call in the event there is a warranty issue. The National Limited Warranty Trust allows you to rely on Ram Jack for the life of your warranty!
Ram Jack Foundation Solutions has been a pioneer in the foundation repair industry since 1968. This unique National Limited Warranty Trust was developed by the Ram Jack Dealers’ Association to extend to our customers the confidence we have in our products.
Frequently Asked Questions
Q. What is the Ram Jack Dealers’ Association National Limited Warranty Trust?
A. The installing participating Ram Jack dealer backs every qualifying installation with a Transferable Limited Warranty. The National Limited Warranty Trust is a separate warranty to assure our customers of warranty coverage in the event that the installing Ram Jack dealer is not available to fulfill their obligation, should the need for future adjustments occur.
Q. Why provide the additional warranty coverage?
A. The Ram Jack Dealers’ Association National Limited Warranty Trust was developed to offer additional guaranteed security and protection for our customers.
Q. What is required to receive coverage under the National Limited Warranty Trust?
A. Once a job is completed by a certified participating Ram Jack dealer, the customer will receive information on how to enroll.
Q. Who is eligible for the National Limited Warranty Trust?
A. All customers who have received a Ram Jack foundation repair installation from a participating Ram Jack dealer are eligible. All jobs must be fully completed and paid in full before enrollment in the National Limited Warranty Trust.
Q. How long has the National Limited Warranty Trust been in place?
A. Ram Jack developed this cutting edge program in March of 2009 in order to offer a superior level of guaranteed protection for all Ram Jack customers nationwide.
Q. Who underwrites the National Limited Warranty Trust?
A. The Ram Jack Dealers’ Association, LLC.
Q. How important is a National Limited Warranty Trust?
A. A warranty from a company that is out of business is worthless. Many variables arise that cause businesses to close: retirement, unexpected death, the sale of the business, etc. This National Limited Warranty Trust allows money to be set aside for the exclusive purpose of warranty repair and service. It guarantees you will always have access to warranty service should the need arise.
Q. Don’t other companies have warranties like this?
A. Great question, make sure you ask it. It’s very easy to offer a warranty, but it is very rare for companies to back up warranties with guaranteed, secured funds. Protect yourself and make sure you are dealing with a RELIABLE company that really guarantees their work.
Q. How do I initiate a claim?
A. Questions or claim information is referred to the Ram Jack Dealers’ Association National Limited Warranty Trust. You will receive full contact information and instructions on how to initiate a claim, if necessary, once you are enrolled.
Q. Do I use the National Limited Warranty Trust if my servicing Ram Jack dealer is still in business?
A. No. All warranty issues need to be referred to the Ram Jack dealer that completed the initial work. If that dealer is no longer available to fulfill the obligation, you would then contact the Ram Jack Dealers’ Association National Limited Warranty Trust.